The Standard
The full detail.
Guarantee terms, insurance, and exactly what's included — the depth, for anyone who wants it.
The Luxe Shine Guarantee
Anything missed, we re-clean within 24 hours. Free.
Tell us within 24 hours of your clean — a text with a photo is plenty. We return and re-clean the missed item free, at the next available window, typically within one business day.
It covers everything included in your service, plus any add-ons you bought for that visit. It’s a re-clean, not a discount — we fix the work.
The boring proof
Insurance and crew.
Insured and bonded
Certificate of insurance available on request — emailed the same day you ask.
Background-checked crews
Every crew member is screened before entering any property, and trained before working unsupervised.
Owner-inspected
Consistent crews whenever schedules allow, with the owner inspecting on a rotating basis.
What's included
Every room, every turn.
Home visits
- Counters and backsplash wiped and dried
- Sink and faucet scrubbed and polished, water-spot free
- Cabinet and drawer fronts wiped
- Appliance exteriors cleaned; stainless polished with the grain
- Microwave cleaned inside and out
- Small-appliance surfaces wiped (toaster, coffee maker)
- Trash emptied, liner replaced
- Floors vacuumed and mopped edge to edge
- Shower and tub scrubbed; glass squeegeed
- Toilet cleaned inside and out, including base and behind
- Sink and counter cleaned; faucet polished
- Mirrors streak-free
- Towels replaced or squared
- Trash emptied
- Floors washed, corners included
- Beds made with squared corners; linens changed when left out
- All surfaces, ledges, and decor dusted
- Mirrors and glass cleaned
- Floors vacuumed, including reachable under-bed areas
- All surfaces, shelves, and decor dusted
- Glass and mirrors cleaned
- Cushions straightened, throws folded
- Touchpoints wiped — switches, handles, banisters
- Floors vacuumed and mopped edge to edge
- Baseboards, door frames, vents, ceiling-fan blades — worked through on a rotating schedule so nothing is ever more than a few visits from attention.
Turnovers
- All beds stripped and remade with fresh linens, hotel corners
- Bathrooms fully reset: scrubbed, restocked, towels staged
- Kitchen reset: dishes done and put away, counters and sink cleaned, guest food removed from the refrigerator
- All floors vacuumed and mopped; trash out, liners replaced
- Furniture and decor returned to listing-photo positions
- Amenities placed — welcome items, coffee setup, remotes where guests expect them
- Blinds, lighting, and thermostat set to your arrival spec
- Consumables counted and replenished to your standard list
- Quantities logged in the turnover report
- Photo set captured: every bedroom, every bathroom, kitchen, living area, entry
- Report timestamped and sent before check-in time
- Damage, stains, missing inventory, smoking indicators, signs of extra guests — photographed and reported same day
FAQ
A few specifics.
Yes. Your property's specific notes — the antique table that needs a certain cleaner, the guest-room quirk, your unit's staging spec — get added to your standard at onboarding and travel with every visit.
Yes. Yours, or we'll match them.
Ask by text or email. It goes out the same day.
Text us within 24 hours of the clean — a photo helps but isn't required. We schedule the re-clean at the next available window. No forms.